Help & FAQ

Everything you need to know about Fatra — for both businesses and suppliers.

Businesses

While Fatra will ensure businesses meet the required criteria, the final credit decision rests with the financial institution. However, since Fatra operates with several licensed institutions across the GCC, Fatra will facilitate with an alternative partner if your application is refused by the first.

No. The entire registration and approval process is fully digital through the Fatra platform. You can complete your application, upload documents, and receive approval without visiting any bank or lender's branch.

Yes — from a selected list of domestic and regional partner suppliers available on your Fatra account. Our supplier network spans key sectors across the GCC and continues to grow.

No. After registering on the Fatra platform and receiving approval, businesses pay their installments via a secure payment link using their existing bank account. No new bank account is required.

Fatra offers short-term financing, typically less than 6 months. A fraction of the total amount is paid upfront before delivery, with the remainder settled in equal monthly installments — all at 0% interest.

Suppliers

No. Fatra settles your invoice directly within 2–4 working days after upload. As a supplier, you are completely insulated from any business payment disruptions, defaults, or delays. The credit risk is absorbed entirely by Fatra.

Fatra guarantees invoice settlement within 2 to 4 working days of the invoice being uploaded to the platform. You receive the full invoice amount directly — no deductions, no delays tied to the buyer's repayment schedule.

Still have questions?

Reach out to our team directly at info@fatra.io

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